About Us

TicketWorks has been connecting audiences with events since 1995. We are committed to making event attendance easy and enjoyable. We partner with arts and entertainment producers who strive to provide the very best experience — and value — for their audiences. From buying a ticket right up to the final encore.

Our pledge to you is very simple: we are here to provide you with an optimal ticket purchasing experience. We’ll make sure you have the information you need to quickly and conveniently purchase tickets to events that we handle. If we can’t answer a question you have about an event on-sale at TicketWorks, we’ll research the answer and get back to you!

Please note that all sales are final; all tickets and convenience fees are non-refundable and non-exchangeable, unless otherwise indicated by policies set individually by our event producers. Ticket prices include applicable sales taxes unless otherwise noted at check-out. The purchase of tickets at TicketWorks or ticketworks.com constitutes acceptance of this policy.

Delivery of Your Order

When you place an order at TicketWorks you will be asked if you wish to have your order mailed to you via USPS Mail or held at the venue for Will Call pick-up.

Orders placed for USPS Mail delivery are normally shipped within 24-48 hours. Please allow 10 days to receive your order by USPS mail.

We do not mail first class orders during the last 10 days before an event, but instead will send your order to the venue for “Will Call” pick-up.

To claim your tickets at Will Call, you must present a copy of your email order confirmation, the credit card used to purchase tickets and a photo I.D. of the card holder. Will Call tickets are released ONLY to the card holder associated with the order. Ticket pick-up by any alternate person is strictly prohibited.

If you have any questions regarding the status of your order or any charge that we have made to your credit card account, please contact Customer Service at 612-343-3390. You may also contact us via email at info@ticketworks.com. We are always happy to verify any information regarding your order or payment.

Working With Us

TicketWorks handles a wide spectrum of ticketing and registration services for a vast array of venues — from small cabarets to large outdoor festivals; from small business meetings to national conventions. You can rely on TicketWorks to provide you and your customers with convenient and dependable event services.

E-mail an Account Executive for information about using our services.